Privacy policy

Welcome to Mirart. We are committed to protecting your personal data and your privacy. This Privacy Policy explains how we collect, use, and protect your information when you visit or make a purchase from our website bymirart.com.

1. Who We Are

Mirart is an international eyewear store offering high-quality, imported sunglasses from Asia and Europe. Our services are available in the United States, United Kingdom, Australia, Canada, and New Zealand.

If you have any questions or concerns, please contact us at:
📧 Email: contact@bymirart.com
🕒 Customer Service Hours: Business hours (9AM – 5PM) UK Time, Monday to Friday

2. What Information We Collect

When you visit or interact with our site, we may collect:

a. Personal Information You Provide

Name
Email address
Shipping and billing address
Payment details (processed securely via third-party gateways)
Phone number
Order history

b. Automatically Collected Information

IP address
Device type and browser
Pages visited and time spent
Cookies and similar tracking technologies (see section 6)

3. How We Use Your Information

We use the information we collect to:

Process and fulfill your orders
Provide customer support
Send you order confirmations and updates
Improve our website and services
Communicate marketing offers (only with your consent)
Comply with legal obligations

4. Sharing Your Information

We do not sell or rent your personal information.
We may share your information with:

Payment processors (e.g., Stripe, PayPal)
Shipping partners (e.g., DHL, Royal Mail)
IT and analytics providers (e.g., Google Analytics)
Legal authorities when required by law

All partners are required to handle your data securely and in accordance with data protection laws.

5. Your Rights

Depending on your location, you have the right to:

Access, correct, or delete your personal data
Object to or restrict how we process your data
Withdraw consent for marketing at any time
Lodge a complaint with a data protection authority

To exercise any of these rights, email us at: contact@bymirart.com

6. Cookies

We use cookies to:

Remember your preferences
Improve site performance
Track anonymous usage statistics
Provide personalized content

You can control cookies through your browser settings at any time. Note: Disabling cookies may impact your shopping experience.

7. Data Retention

We retain your information for as long as needed to provide services, fulfill orders, comply with legal requirements, and resolve disputes.

8. International Transfers

As we operate globally, your information may be processed outside your country of residence. We take appropriate safeguards to ensure your data remains protected in accordance with applicable laws.

9. Children’s Privacy

Our website is not intended for individuals under the age of 16. We do not knowingly collect data from children.

10. Changes to This Policy

We may update this Privacy Policy occasionally. Changes will be posted on this page with a new "Effective Date". Continued use of our site means you accept these updates.